This is a detailed, step-by-step guide to logging in or signing up for an account on Play Now, the legal, provincially run site in Canada
Click "play now login" at the top right of the PlayNow page.
To playnow bc login, fill out the form:
Enter your password and username.
If you need to, click on "Forgot username?" or "Forgot password?" buttons.
You must show that you are at least 19 years old and reside in BC, MB, or SK.
If you can't log in due to location issues ("unable to determine my location"), make sure that your device's IP/location services show that you are in the province.
Are you stuck? If you fail three times, you'll be locked out for 15 minutes. You may either reset your password or contact us at 1-877-706-6789.
Click "Join" in the top right corner of the Play Now BC page.
Fill out the registration form:
Choose a username that isn't currently in use, then enter your password and confirm it.
You must provide your full legal name, date of birth (must be 19 or older), and physical address in the province (PO boxes are not accepted).
Please provide a valid email address and choose any marketing options you wish.
Click Submit to start the registration process.
Verifying Your Identity:
Equifax's automatic ID check normally takes less than five minutes. It might take up to two business days for a person to go over it.
If verification fails (for example, if your name and address don't match), you'll be advised to call support and send in your ID and proof of residency.
Email confirmation:
You will receive an email to confirm. To complete registration, click the link in the email.
Did you not understand it? You may send or change your email again by checking your spam folder or logging in.
You may log in and start playing after you validate your email.
Age and Citizenship: Physical presence in Canada, Saskatchewan, Manitoba, or British Columbia, as well as a minimum age of 19, are required.
No post office boxes allowed; the postal address must be accurate and match Equifax records.
Identity Verification: Always have a photo ID and a current utility bill with you in case auto-verification fails.
Verification Time needed: usually within 5 minutes, but sometimes up to 2 business days
Internet Explorer 11 will no longer get updates after January 1, 2020. To meet technical requirements, use Chrome, Firefox, or Edge.
Playing Tools for Responsible Practice: You may enable self-exclusion from Game Break and set limits on deposits and sessions once you join up.
Select "Forgot Password" on the PlayNow Login page.
To verify your identity, please enter your registered email address or username and answer the hidden questions.
To reset your password, open the email and click the link. Password changes need the addition of a minimum of eight characters, which must comprise a mix of uppercase and lowercase letters, a numerical value, and a unique symbol.
Additional security measures have been implemented, including Multi-Factor Authentication (MFA): After you enable this, a verification code may be required to access your account restoration at a later date.
Contact Customer Support at 1-877-706-6789 if you have forgotten your password, secret questions, or username.
Call 1‑877‑706‑6789 to talk with customer care and ask them to end your account.
Support will likely request that you remove any outstanding amount prior to closure after validating your identity and giving you instructions.
Once you agree, your account will be permanently deleted or terminated; you will get a confirmation message and will no longer have access to it.
Be mindful:
Support must be contacted since there is no self-service remove option.
Even though we may be required by law to retain some information once an account is terminated, you will no longer have access to it.
Instead, if you just want to take a break, you may utilize the self-exclusion or deposit/session limits options that are available via GameSense features or support.
Know Your Customer (KYC) checks are necessary for PlayNow bc to verify your identity.
You must be at least 19 years old to gamble.
Ensure that you are a legal resident of a province.
Putting a stop to money laundering, fraud, and underage gambling
Always act in accordance with the legislation of the provinces and the nation of Canada.
Play Now Canada has to complete KYC (Know Your Customer) to make sure you are who you say you are.
Check to see whether you are old enough to gamble (19 or older).
Make sure you live in a legal place, like Canada, BC, Manitoba, or Saskatchewan.
Stop money laundering, fraud, and gaming by minors.
Follow the laws and regulations that Canada and each province have enacted.
You will need to KYC:
When you sign up for an account, this occurs automatically.
If you move or modify any other personal information,
Before you put money in or take money out for the first time
If anything odd happens with your account
If the automated check doesn't function, you'll have to perform it by hand.
Automatic Equifax Check (Soft Pull)
When you sign up for Play Now, they use Equifax to confirm your name, birthdate, and address.
This is a light credit check that won't damage your score.
If everything checks out and your account is authentic, you may start playing straight away.
If you need to, submit documentation by hand.
If the automatic check doesn't function, you'll need to upload:
A government-issued photo ID, such a driver's license, passport, or provincial ID
A bank statement or energy bill that is less than 90 days old is proof of address.
You will receive an email or message with instructions on how to upload securely, or you will be prompted to get in touch with support.
Don't use any other names; only your first name.
Check that the address you have on file with Equifax is the same as the one on your invoices.
When you sign up, be sure you include an ID and a recent power bill.
Don't use a post office box as your primary address.
If your request is turned down, please call customer care to find out what files you require.
