All of the money made via Play Now remains in BC and goes to fund several provincial, community, and charity programmes. BCLC runs the site.
PlayNow casino promises to keep online gaming safe and secure while also giving users access to a lot of fresh and fun games. The programme makes it simple to play games with beautiful visuals and realistic gameplay that can't be beat.
The Casino has a number of games, such as online slot machines and table games like Blackjack, Sicbo, Craps, and many more. These games are in the Poker, Bingo, Sports, Live Casino, and Lottery portfolios.
There are a lot of different poker games and tournaments to choose from, including a progressive Bad Beat jackpot. Play the most popular games around the clock with people from all around B.C., Manitoba, and Quebec on a shared Poker network.
Bingo has a lot of games and progressive jackpots for players to choose from. Talk and play with people from all across B.C. and Manitoba.
It follows sweepstakes-based rules, which are legal in some places.
It uses SSL encryption, has age limits (18+), and does Know Your Customer (KYC) checks. Support can help you be a more responsible gambler by giving you tools like self-exclusion, deposit/game limits, and "cooling-off" times.
Here's a full, step-by-step instruction to Login or Join an account on Play Now Casino, the legal, provincially governed site in Canada:
At the upper right of the site, click "play now login”
On the form to play now bc login:
Type in your username and password.
If you need to, click "Forgot username?" or links that say "Forgot password?"
You will need to prove that you are at least 19 years old and live in your province (BC, MB, or SK).
If you can't playnow bc login because of location problems ("unable to determine my location"), make sure that your device's IP/location services reflect that you are in the province.
Are you locked out? If you try three times and fail, you'll be locked out for 15 minutes. You may reset your password or call us at 1-877-706-6789.
In the upper right corner of the Play Now bc site, click "Join."
Complete the registration form:
Pick a username that isn't already taken, then type in and confirm your password.
You need to provide your complete legal name, date of birth (must be 19 or older), and physical address in the province (PO boxes are not allowed).
Please provide a valid email address and pick any marketing options you want.
To begin the registration process, click Submit.
Checking Your Identity:
An automated ID check by Equifax usually takes less than 5 minutes. A human review might take up to 2 business days.
If verification fails (for example, if your name and address don't match), you'll be told to contact support and send in your ID and proof of residence.
Confirmation by email:
You will get a confirmation email. Click the link in the email to finish registering.
Did you not get it? Check your spam folder or log in to send or edit your email again.
Once you confirm your email, you can log in and start playing.
Citizenship and Age: Must be at least 19 years old and physically present in Canada
Correct mailing address (no post office boxes) must match Equifax data.
Verification of Identity: Just in case auto-verification doesn't work, have your picture ID and power bill on hand.
Verification Typical time: less than 5 minutes, but sometimes up to 2 business days
Use Chrome, Firefox, or Edge for technical requirements; Internet Explorer 11 is no longer supported as of January 1, 2020.
Responsible Play Tools: After signing up, you'll have the option to establish limitations on deposits and sessions, as well as activate self-exclusion from Game Break.
Go to the play now login bc page and click "Forgot Password."
To prove who you are, type in either your username or registered email and then answer your secret questions.
Click on the link in the email to change your password. New passwords must fulfill their new requirements, which include at least 8 characters, both upper and lower case letters, a number, and a special symbol.
They've added Multi-Factor Authentication (MFA) for further security: Once this is turned on, you may need a verification code sent to your email in order to restore your account in the future.
If you can't remember your username or email, or if you can't answer your secret questions, you need to call Customer Support at 1-877-706-6789.
To request the closure of your account, call 1‑877‑706‑6789 to speak with customer support.
After verifying your identification and providing you with instructions, support will likely ask you to remove any remaining amount before closure.
After confirmation, your account will be terminated or destroyed permanently; you will get a confirmation message and be unable to access it again.
Take note:
No self-service delete option is available; support intervention is required.
After the account is closed, your data may be kept for legal reasons, but it will not be accessible again.
Instead, you may use the self-exclusion or deposit/session limitations options that are accessible via GameSense features or support if you just want to take a break.
Bc play now has to do KYC (Know Your Customer) to check your identification.
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Make sure you are old enough to gamble (19 or older) |
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Make sure you reside in a legal area (Canada) |
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Stop fraud, gambling by minors, and money laundering |
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Follow the rules and laws set by the provinces and Canada as a whole |
You will need to do KYC:
Right when you sign up for an account (this happens automatically)
If you change your address or other personal information,
Before you make your first deposit or withdrawal
If there is any strange activity on your account
If the automatic check doesn't work, it will need to be checked by hand.
Automatic Equifax Check (Soft Pull)
When you join up for Play Now, they utilize Equifax to check your name, birthday, and address.
This is a mild credit check, which won't hurt your credit score.
You may start playing right away if everything matches and your account is validated.
Submit documents by hand (if necessary)
If the automated check doesn't work, you'll need to upload:
A picture ID from the government, such a driver's license, passport, or provincial ID
Proof of address, such a bank statement or energy bill that is less than 90 days old
You will get a message or email with instructions on how to upload securely, or you will be told to contact support.
Only use your given name; no aliases.
Make sure the address on file with Equifax and the ones on your bills are the same.
When you sign up, be sure to provide identification and a current utility bill.
Avoid making a post office box your main mailing address.
If your request is denied, please get in touch with customer service to find out what files are needed.
According to different sources, play now in bc has between 500 and 1,400 games. The disparity is probably due to changes and upgrades in each province. The most current estimates put the overall number of games at roughly 1,300 to 1,400.
There are hundreds of games, from basic 3-reel slots to sophisticated Megaways and progressive jackpot slots.
Some popular and unique slots are:
Cleopatra (IGT): A classic Egyptian theme with free spins and wilds (around 95% RTP)
88 Fortunes: An Asian-themed slot machine with four progressive jackpots and 243 ways to win
Bonanza (Big Time Gaming): The Megaways format lets you win up to 117,649 times, and with free spins, there is no limit on how many times you may win.
Beetlejuice Megaways, Extra Chilli Megaways, Kitty Glitter, Medusa II Jackpot, and Spartacus are some more popular slots.
PlayNow Canada suggests these hidden gems:
Werewolf Wilds (horror-themed reactor slot)
5×3 3D-animated slot for Shark Week
Genie Jackpots (scatter bonuses, immediate winnings, and the jackpot)
Duo Fu Duo Cai: Flowers of Riches (Asian-themed, max win of 2000×)
Lobstermania 2 has bonus rounds, multipliers, and up to 50,000 coins.
Chain Reactors 100 (progressive jackpots that work like reactors)
Greek-themed Treasures of Troy has 1,024 ways to win and bonus rounds. These are trendy and one-of-a-kind, and they typically show up again in the "Recommended For You" section.
Play Now casino offers traditional table games including Blackjack (traditional and European), Roulette (European and American), Baccarat, and Poker (around 20 different games).
Includes Three Hand Blackjack, where players play three hands at the same time and make the same options about whether to hold or stand.
Live dealers play games in real time, and the studio is open 24/7.
Titles that are available:
Different kinds of live blackjack include classic, speed blackjack, and infinite blackjack.
Baccarat eSqueeze and Live Baccarat
Roulette in real time, auto roulette, and lightning auto roulette
Ultimate Texas Hold'em, Mega Ball, and Dream Wheeler are some of the special games.
Includes PowerBucks, a progressive system powered by IGT that connects all of BC's casinos (with rewards of up to a million dollars and a minimum stake of C$3).
Chain Reactors and other reactor-style slots provide cascading winnings and in-play jackpot features.
Poker Section
A dedicated poker client providing cash games and tournaments, such as Triple Play Draw Poker and WSOPC Montréal Satellite events.
There are high-profile guaranteed pools (like $100,000) and micro-entry satellites (starting at around $0.27) in tournaments.
Bingo is a popular game with rooms like Coast to Coast Bingo. It has a social community vibe, low bets, and a chance to win a jackpot.
Keno: BCLC Keno draws every 3.5 minutes. You may choose up to 10 numbers and win up to $200,000 in the jackpot.
Themed scratch cards like Mega Wheel Jackpots include both instant-win mechanics and interactive extra elements, like spinning the wheel.
PlayNow BC casino has a unique and complete bonus system that is meant to improve the experience of players in all types of games. Their bonus system is a mix of standard casino bonuses and special features made only for Canadian players, and it is controlled by the government.
Match Deposit Bonus: New players may get a welcome bonus of up to $150 when they sign up.
Activation: Just a first deposit and a quick registration are needed. Terms: Fair wagering restrictions and clean bonus terms
Premium welcome offer for sports bettors: $250 matched deposit bonus with promo code WELCOME250.
Method: Divide the deposit amount into five equal installments of 20% each.
Instructions: Put in $10 to $250 → Place bets using the funds → Get free tokens to wager
The maximum amount of free bet credits is $250.
Special Offer: $20 Lottery Welcome Bonus Just for Lottery Fans!
Integration across platforms: connects gambling sites and lottery games
The advanced rebate mechanism offered by PlayNow provides:
Variable Discount Codes: Codes that change with the seasons (such ROUTINE, SWEET, etc.)
Methods for Earning Rebates: Participate in Eligible Game Promotions
Themes for each quarter include "Get Set for Fall," "Sweet Treat Rebate," and seasonal goodies; automatic rewards include casino bonus credits depending on gaming.
Personalized Freeplay: Tailored promotions via the "My Promotions" section
Personalised freeplay vouchers for each player: an exclusive redemption
Seasonal and Spring Ads: When freeplay is regularly distributed
Points Conversion: You get $5 in free play for every 1,000 points.
Diamond, Double Diamond, Triple Diamond, and Elite levels all have different benefits.
Cross-Platform Earning: Points by playing at a casino, a live casino, or a store
Only for Members Contests: Private contests with high-value awards
Personalized Offers: Custom deals depending on how you play
Birthday Rewards: Free presents every year on your birthday
VIP treatment is getting exclusive invites to events and access to things that other people can't.
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Item |
Details |
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Action that never ends |
Time: 1:00 PM to 9:00 PM PT every day |
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Top 5 players per hour |
Will receive $2 in hourly prizes |
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Entry Restrictions |
Pre-registration required for exclusive access (15 minutes) |
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Hierarchy in the Workplace |
Poker at the tournament level |
Gain Experience Points (PXP) by Playing Real Money Poker
You may convert your reward points into tournament entries and prizes.
One Way to Stand Out: Better entry to tournaments as a result of point accumulation
Chain Reactors 100: Three levels of progressive jackpots
Dynamic Accumulation: progressive pools that grow over the whole network
Featured Games: 23 or more progressive jackpot slots, such as:
Astro Fruit, Cash Machine, Mega Pots Bar-X Slot, and Medusa II Jackpots
Robin Hood's progressives
"Buy Lottery, Get Casino": A bonus mechanism that works together
The connection between sports and casinos: Combined betting bonuses
Multi-Platform Rewards: a single additional experience
Advanced code scheme for promo code integration (7-digit codes that start with "7")
Token Distribution: deposits made directly onto accounts
Integration of Scratch & Win: $5 Black Pearls tickets with extra codes
Promotions that let you play games like "Wheel of Fortune Prize Burst"
Centralized Management: All benefits may be accessed from one place.
Updates in Real Time: Live bonus status and availability
Personalized Experience: Customized deals based on a player's past
Simple to Redeem: Activate bonuses with one click
Intelligent Algorithms: AI-powered personalized bonuses
Behavioural Targeting: Offers that fit what players want
Retention Optimization: Choosing the best time for bonuses to get the most people involved
Guaranteed Payments: Government rules make sure bonuses are paid out.
Terms that are clear: Conditions for bonuses that are clear and fair
Player Protection: Built-in protections against unfair behaviours
Integration of Responsible Gaming: GameSense features included into the bonus system
Tax advantages: Possible tax advantages for those who live in BC
Return on provincial profit: Bonus money helps the people of British Columbia.
Regulatory Oversight: Gaming regulators keep an eye on bonus practices.
Play Now bonus system is a cutting-edge method that combines:
Incentives like those at a regular casino, but with government-level security
Integration across casino, sports, lottery, and poker on several platforms
Advanced personalization using data from loyalty programs
Ability to change with the seasons by changing the themes of promotions
Regulatory supervision guarantees fair play
Encore Rewards is the main part of the casino 's advanced loyalty program. It connects online and offline gaming activities in British Columbia's regulated gaming ecosystem.
Foundational Program:
Integrating Multiple Platforms: PlayNow online, BC Casinos, and Community Gaming Centres all use the same points system.
Officially Supported Dependability: Run by BCLC, promising advantages and redemptions with a guarantee
Play at 40+ BC gaming venues and redeem your points at any of them!
Sign in using your phone number instead of using a card for hassle-free gaming.
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Tier |
Requirements |
Benefits |
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Diamond (Entry Level) |
Automatic entry upon joining |
• Regular perks with ability to earn and redeem points • Monthly Bonus: Base salary • Entry into Basic Contests: Promotional Access |
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Double Diamond |
Level 3 Achievement (exact levels may vary per region) |
• Better Rewards: Higher Pay Rates • Once a month Extra Points: A percentage boost on earned points • Boosted contest entries and special deals promotional advantages |
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Triple Diamond |
50,000 to 149,999 points per year |
• Premium Perks: 10% Bonus Every Month Deducted From Earned Points • Triple the fun with provincial promotion contest entries • Priority Entry to exclusive gatherings • Exclusive Benefits reserved for higher-level employees |
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Elite (Highest Tier) |
Minimum 150,000 points per year |
• 15% monthly bonus available to VIPs as a perk of earning points • Get three entries in every promotion's contest • Invite to exclusive elite events • Priority Discretionary BCLC gift packages for special elite customers • Priority customer support • Bonuses and tailored promotions |
All casino games except poker and video poker are eligible.
Every 1,000 points gives you $5 in free play.
Minimum amount to redeem: $5 (1,000 points)
Processing Points: Points may take up to 48 hours to show up
Earning Restriction: You can't use points accelerators while you play Play Now online.
Free gift every year during the month of your birthday
Free Play on Your Birthday: Bonus of $5 for free slot play
Special Birthday Deals: Monthly deals only for you
Only members may enter contests: Exclusive Entry Access
Benefits of Tiered Entry: People in higher categories receive more than one entry.
Prizes include cash, free play, experiences, and luxury goods.
Promotions every month: Competitions only for members on a regular basis
Behavioural Targeting: Offers depending on how each person plays
What games you like: Promotions that fit your favourite games
Patterns of Spending: Bonuses that match the average bet amount
How often you visit: Rewards that fit with the play schedule
The British Columbia Lottery Corporation (BCLC) runs Play Now casino, which has the best privacy and security safeguards in the business to protect player information, make sure transactions are safe, and keep the gaming environment safe.
PlayNow casino uses advanced security systems to protect player data:
Secure Socket Layer (SSL) 128-bit encryption technology is used for all connections to send data.
Firewalls that are safe: The best internet firewalls keep the public internet distinct from private computer systems and databases.
Data Flow Checkpoints: Before accessing internal systems, data has to go through a number of security checkpoints.
System Monitoring: Watching network traffic around the clock for strange patterns or possible breaches
PCI-DSS stands for Payment Card Industry Compliance means following tight rules for credit card security.
Play Now online has added sophisticated account security with:
Two-Step Verification: a way to authenticate your identity that goes beyond just passwords
Email Verification numbers: Six-digit numbers provided to email addresses that have signed up
Recognizing Devices: The system remembers and recognizes trusted devices.
Unusual Login Detection: Logins from new places or devices need further verification.
Implementation Guidance: A step-by-step guide on turning on and utilizing MFA
Casino has severe rules for checking players' identities:
Age Verification: Several tests to make sure gamers are at least 19 years old
Confirmation of Residency: Checking to see whether you live in British Columbia
Government ID Validation: Safe confirmation of identity issued by the government
Biometric Identity Check: Facial image scan services that are not required and compare ID photographs with selfies
Cross-Reference of Credit Files: Checking someone's identity via their credit records without hurting their credit score
There are many ways to prevent access to your account:
Personal Verification Questions: Two different security questions that must be answered while setting up an account
Required Passwords: Password criteria that are hard to guess and include both letters and digits
Monitoring Login Activity: Keeping track of login information and account history
Automatic Session Timeout: Sessions shut on their own after a certain amount of time without activity.
Limits on Failed Login Attempts: Locking accounts after trying to get in many times without success
PlayNow BC has strict rules for protecting data:
The Freedom of Information and Protection of Privacy Act Compliance: Following the privacy laws in British Columbia
Minimal Data Collection: Only gathering the information needed to run the business
Practices for Clear Data: There should be clear clarity about what data is collected and how it is utilized.
Access Controls that are Allowed: There are strict rules on who may see player information.
Encrypted Storage: Storing private data in safe, encrypted databases
Systems for Detecting Intrusions: Advanced monitoring for attempts to get access without permission
Play Now bc meticulously keeps track of its ties with service providers:
Privacy Protection Provisions: All contracts have strong rules about privacy.
Requirements for Data Security: Service providers must follow BCLC's security rules.
Limited Access Authorization: Third parties can only see the information they need to do their jobs.
Regular audits of compliance: Checking security measures on a regular basis
No Selling Data: A clear promise to never sell players' personal information
Platform has a lot of anti-fraud procedures in place:
Anti-Phishing Education: A lot of information for players on how to spot fake messages
Encrypted messaging on this platform is one way to make sure that your communication is safe. Checking certificates and security indicators
Fraud Detection Systems: Advanced analytics to find behaviours that seem fishy
Updates to security on a regular basis: Always making security procedures better
Clear Security Indicators: Icons for locks and instructions for checking https URLs
Extra layers keep the player's connection to the platform safe:
Cookie Management: Clear standards on how cookies are used and easy ways to opt-out
Requirements for Modern Browsers: Only support for browsers that have the latest security features
Regular Security Alerts: News on new risks and how to defend yourself
Session Management: Sessions end automatically when browsers are closed
Secure Login Reminders: How to keep your account information safe
BC PlayNow guarantees the safety of all financial transactions:
With the EFT system, you may withdraw money directly from your bank account.
Financial Crime Prevention Strict observance of all applicable federal laws and regulations
Tracking of Transactions: Keeping tabs on how often money is going in and out
Verifying Withdrawal: Verifying the customer's identity prior to completing their withdrawal
Blocks of Time for Processing: Delays in processing implemented on purpose to facilitate security checks
BC Play Now is a Crown company, which means it is closely watched:
Gaming Policy and Enforcement Branch (GPEB) Rules: Regular audits by the provincial government
Legislative Framework: Running under British Columbia's Gaming Control Act
Standards for Security in the Province: Following the security rules set by the government
Public Accountability: Reporting on security measures and occurrences on a regular basis
Independent Security Audits: A third party checks to make sure that security standards are being followed.
When developing payment system, we prioritized player convenience without sacrificing security or compliance. With a focus on anti-money laundering processes and player identification, the financial infrastructure of this government-operated network follows stringent regulatory criteria.
Debit Card
Fees: No fees
Time to process: almost right away (up to 30 minutes)
Features: You may turn it into a "Quick Deposit" card to speed up future transactions.
Safety: Protected by verification methods used by financial institutions
Credit Card
Cards that are accepted include Visa, MasterCard, and American Express.
Fee Structure: PlayNow doesn't charge any fees, although card issuers could levy cash advance costs.
Time to process: almost right away (up to 30 minutes)
VISA Secure, Mastercard 3D SecureCode, and American Express SafeKey integration are all security features.
Interac eTransfer
Fee Structure: No fees option
Availability: More than 250 banks and credit unions
First Time Use: You may have to go through a normal bank security check, which might take up to 72 hours.
After Use: Credit is added right away to the PlayNow BC's only legal online casino account. Advantage: Direct link to a bank account means you don't need to provide your card data.
PayPal
What you need: Must have a verified credit or debit card on file in their PayPal account.
Fee Structure: There may be fees (from PayPal, not Play Now)
Processing: Standard PayPal security rules are in place.
Web Cash
Structure: Buy $25 gift cards at certain stores
Ways to Pay: Cash, debit, or credit
Fee Structure: No fees option
How it works: Buy at a shop and then use the code online.
Restriction: You must play Web Cash deposits at least once before you may withdraw them.
Online Bill Paymen
Add PlayNow.com Canada as a payee using your bank's system.
Fee Structure: Fees may apply (from the bank)
Usually, processing takes one to two business days.
The most you may send in one transfer is $100,000. Any more will be turned down.
Up to $250,000 in the bank Not met: 72 hours to decrease prior to mandatory pullout
Accounts that have not been accessed for a year may be closed.
Claim Minimum: In the absence of a bank account number, balances below $5 will be lost.
Online slots PlayNow works with a lot of different devices so that players in British Columbia, Manitoba, and Saskatchewan can play safely and smoothly no matter where they are. Here is a complete list of devices that work:
Windows PCs (Windows 10, 11) are supported.
MacBooks and iMacs running macOS 10.15 or later
Some Linux systems can be accessed using Chrome or Firefox.
Platforms that are supported:
iPhone with iOS (iOS 13 and above, iPhone 6s or newer)
Android phones (8.0 or above)
Devices that work with it:
iPad (iPadOS 13+)
Tablets that run Android, like Samsung and Lenovo
Not officially supported
You may use Apple AirPlay or Google Chromecast to broadcast or mirror games on your screen.
No native applications or user interface that works well
Whether it's for technical difficulties, inquiries about their accounts, or disagreements, Play Now makes it easy for gamers to obtain support quickly.
Available all the time
Go to playnow.com Canada
Click on "Help" in the bottom or the top-right menu.
You may talk to a genuine support professional right now.
Best for:
Problems with Play Now logging in
Questions about payment
Problems with uploading KYC documents
Errors throughout the game
Toll-Free (Canada only): 1-877-706-6789
Hours: all day, every day, even holidays
Great for:
Difficult problems with your account
Speaking to someone in person
Reporting fraud or questionable behaviour
A database of frequently asked questions that you may search: https://www.playnow.com/about-playnow/help.html
Talks about things like:
Registering for an account
Processing payments
Terms for bonuses
Tools for self-exclusion
Games for fixing problems
Email: support@playnow.com
If you want to use this:
You need to send in private papers
You're checking on a case or formal complaint
You want confirmation that you spoke to someone in writing.
Add:
Your complete name
User name
What the problem is
Screenshots if you need them
